FAQs

Can’t find an answer? Contact us on
+352 46 44 22 or info@harlequinfloors.com!

For any queries relating to our online shop, please use this
contact form to reach our dedicated shop team.

Cleaning
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How do I clean my Harlequin vinyl floor?

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How do I clean my brand new Harlequin vinyl floor?

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What is Harlequin vinyl dance floor cleaner?

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What is Harlequin vinyl dance floor maintainer?

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Why should I use a Harlequin daily floor cleaner?

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Can I use a general multipurpose surface cleanser to clean my vinyl floor?

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Can I use a diluted solution of alcohol in a spray bottle to clean my Harlequin vinyl?

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Can I use water at 60⁰C to clean my Harlequin vinyl floor?

Delivery
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Where do you deliver to?

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How is a Harlequin floor delivered?

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How long will it take to deliver my order?

Online shopping
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Which products can I buy online?

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Why can't I buy sprung and vinyl floors online?

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Where do you deliver online orders to?

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How much does it cost to ship my online order?

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How do I pay for my online order?

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How long will it take to deliver my online order?

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What can I do if my online order hasn't arrived?

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Can I cancel my online order?

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What if my product arrives damaged?

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Why are the contact details different for queries relating to the online shop?

Installation
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Can you install my floor for me?

Guarantee
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What guarantee do you provide?

Ballet Barres
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Do you sell ballet barres?

Sprung Floors
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What sprung floors do you have in your range?

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How is a Harlequin sprung floor supplied?

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How do you install a Harlequin sprung floor?

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Can you use a Harlequin sprung floor outside?

Vinyl floors
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How many vinyl floors do you supply?

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Do you supply Marley floors?

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How can a Harlequin vinyl floor be laid?

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Can you use a Harlequin vinyl floor outside?

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How should I store a Harlequin vinyl floor?

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Will a Harlequin vinyl floor crack or degrade over time?

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How does cold affect a Harlequin vinyl floor?

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What type of surface or sub-floor can a Harlequin vinyl floor be laid on?

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How is a Harlequin vinyl floor supplied?

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What’s the best way to move a Harlequin vinyl floor around?

Prices
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How much does a Harlequin floor cost?

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Where can I buy a Harlequin floor?

Environmental policy
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What are Harlequins's environmental policies?