Harlequin Europe SA - Privacy policy
Proprietor
For the purposes of the Data Protection Act 1998 We
confirm that the proprietor and operator of
www.harlequinfloors.com (the 'Website', the 'Site')
is Harlequin Europe SA, 29 rue Notre-Dame, L-2240
Luxembourg (the 'Company’, 'We', 'Us', 'Our',
'Harlequin Floors'). We can be contacted via the
contact
section on the Website. Harlequin Floors respects
the privacy of each User ('User', 'You', 'Your')
accessing the Website and is committed to protecting
Your privacy. Harlequin Floors has structured the
Website so that, in general, You can visit and
browse the Website without identifying yourself or
revealing any personal information. Harlequin Floors
ensures that any personal information provide by You
to Us will be processed in accordance with the eight
principles of the Data Protection Act 1998 and the
Company’s Privacy Policy set out below.
Processing of personal data
In accordance with the Company's Website Terms of
Use, You may contact the Company via the Website to
obtain information about flooring and associated
products and services. Personal data about You will
be collected when You contact the Company via the
Website or otherwise. When posting queries or
requesting information, You will be required to give
Us certain types of personal information which may
include Your name, address, telephone number, email
address and contact preferences.
Purpose specification
We collect Your personal data for the purpose of
answering Your questions and processing Your
requests for information. We will not collect
additional information about You from other sources,
such as public records or bodies, or private
organisations. Specifically, We may use Your
personal data to communicate with You, provide
information to You and provide contact details of
Third Party Providers to You pursuant to Your
requests. Contact with Third Party Providers will be
at Your discretion. The Company may also use Your
telephone number to follow up Your information
requests by telephone. You hereby consent to this
use of Your personal data. We may also use Your
personal data to better understand who uses Our
Website and the pages they access so as to be able
to improve the Website. From time to time, We may
also use Your personal data to contact You for
market research or survey purposes, but We will
always give You the opportunity to opt-out of such
market research and surveys. We will otherwise
ensure that Your personal data will not be disclosed
to other organisations and authorities unless
required by law. You agree to the use of Your
personal data or other personal data You have
provided to Us for the above purposes. If We wish to
use Your personal data or other personal data You
have provided to Us for new or different purposes,
other than for which it was originally supplied, We
will request Your written permission first. We take
seriously the trust You place in Us. You agree that
if the management of the Website or Harlequin Floors
transfers to a third party We may also transfer Your
personal data or other personal data You have
provided to Us and any other information about You
to such Third Party, provided such Third Party
agrees to observe this policy.
Security of personal data
Transmission of data and information via the Website
or by email is not a secure or encrypted
transmission method for sending Your personal data,
unless otherwise indicated on the Website or
otherwise arranged between Us. Accordingly, Your
attention is drawn to the fact that any information
and personal data carried over the Internet is not
secure. Information and personal data may be
intercepted, lost, redirected, corrupted, changed
and accessed by other people.
We set security standards to prevent any
unauthorised access to Your personal data once We
have received it and wherever possible We will use
adequate software and working procedures to ensure
the security of Your personal data. To prevent
unauthorised access, maintain accuracy, and ensure
proper use of personal data, we have employed
physical, electronic, and managerial processes to
safeguard and secure the information We collect
online.
Third Party Websites
Parts of Our Website contain links to Third Party
Websites not owned by the Company ('Third Party
Websites') for Your convenience and information. If
You use these links, You will leave the Website.
When You access a Third Party Website, please
understand that We do not control the content of
that Third Party Website and are not responsible for
the privacy practices of that Third Party Website.
We suggest that You carefully review the privacy
policies of each Third Party Website that You visit.
The Company's Privacy Policy does not cover the
information practices of those Third Party Websites
linked to Our Website. Third Party Websites may send
their own cookies to users, collect personal data,
or solicit personal information. Third Party
Websites may operate very different privacy
practices to this Website. Links to Third Party
Websites on the Website do not imply that the
Company endorses those Third Party Sites or agrees
with any of the views or information set out on such
Third Party Websites.
Automatic collection of data
All networks connected to the Internet communicate
in 'IP' (Internet Protocol), which is a technical
standard that allows data to be transmitted between
two devices. 'TCP/IP' (Transmission Control
Protocol/Internet Protocol) is responsible for
making sure messages get from one host to another
and that the messages are understood. An IP address
is a string of code which identifies Your personal
computer and tells the Internet that You are
connected. The Website does not automatically store
or capture personal data except for logging Your IP
address. This information is not retained after You
have logged off. We do not link information
automatically logged in this way by any means with
personal data about specific individuals. Cookies
are messages given to an Internet browser by an
Internet server. The browser then stores the
message. Each time the browser requests a page from
the server, this message is sent back. A cookie's
main objective is to identify users and personalise
their visit by customising web pages for them, for
example by welcoming them by name next time they
visit the same website. We may use cookies for
collecting information on the Website.
Subject access rights
Under the Data Protection Act 1998, We have to
provide You, as a 'data subject', with a readable
copy of all personal data which We may hold about
You, within 40 days of receiving Your written
request for Us to provide it. The Data Protection
Act 1998 allows Us to charge a fee for this.
Evidence or proof of Your identity (for example, a
copy of Your passport, driver's licence or current
bills) will be required. It is both in Our interest
and Yours to store and process accurate personal
data. If the data We hold about You is inaccurate in
any way, where appropriate, You may have Your
personal data corrected by Us on request by having
it:
1. completed
2. amended, and/or
3. erased.
Please contact Us to update any of Your personal
data or to request access to Your personal data by
addressing the 'Marketing Department' at the
following address:
Marketing Department, Harlequin Floors, 29 rue
Notre-Dame, L-2240 Luxembourg.
We reserve the right to refuse to provide You with a
copy of Your personal data based on the exemptions
set out in the Data Protection Act 1998, but if We
do refuse We will give full reasons for Our refusal
and allow You to challenge our decision.
Feedback
If You have any feedback or questions about
Harlequin Floors' use of Your personal information
or about Our Privacy Policy, please
contact Us. If You send Us personal data via email, post,
fax, social media or any other means, We will use it
to respond to Your information request. If You email
Us or give Us Your email address, We will keep a
record of it. We will not give Your email address to
any unauthorised Third Parties. Note that
communications via email or otherwise are governed
by and subject to Our Website Terms of Use set out
on the Website. When You email Us please remember
that the content of Your email is not secure and
could be intercepted. Accordingly, please keep the
amount of confidential or personal information to
a minimum and We will do likewise when We
reply.
Changes to the Company's Privacy Policy
We will post any changes to Our Privacy Policy on
Our Website from time to time. Please be sure to
regularly check Our Privacy Policy before using the
Website. Regardless of any changes We make to Our
Privacy Policy, We will always use Your personal
data in accordance with Our Privacy Policy in place
at the time You provide Your information and the
Data Protection Act 1998, unless You give Your
express consent for Us to do otherwise.
How We use cookies
Cookies are small pieces of information stored by
Your internet browser on to Your computer's hard
drive. Like most website providers, We use cookies
to enable Us to make a link between You and the
information You have provided to Our Website and
therefore provide You with personalised content so
that We can give You a better experience when You
return. Most web browsers automatically accept
cookies, although You can choose not to. To ensure
You get the best from Our Website, We advise that
You keep cookies active on Your device whilst
visiting Our Website. You can manually disable and
enable cookies on Your device. The process will
depend on Your browser and is usually part of Your
'Security Settings'. However, if You disable cookies
from Your browser You will experience issues while
trying to view or interact with this Site. For
further information about managing and disabling
cookies, You can refer to Your browser's help
section or user guide. Alternatively, the
Interactive Advertising Bureau has produced a series
of web pages (see www.allaboutcookies.org) which
explain to users how cookies work and can be
managed.
What cookies do We store?
The cookies used on www.harlequinfloors.com are
based on the International Chamber of Commerce guide
for cookie categories:
- Strictly Necessary
- Performance
- Functionality
- Targeting or Advertising
Strictly Necessary
Strictly Necessary cookies let You move around a
website and use essential features like secure
areas, forms, shops and baskets. These cookies don't
collect any information about You that could be used
for marketing or remembering where you've been on
the internet.
Here is a list of the cookies We have defined as
Strictly Necessary:
| Cookie |
Provider |
| ASP.NET_SessionId |
Harlequin Floors (Site Essential)
|
| __cookiepolicy |
Harlequin Floors (Cookie Policy)
|
| CCCustomerId |
Harlequin Floors (Live Chat)
|
| CCLSGN |
Harlequin Floors (Live Chat)
|
Performance
Performance cookies collect information about how
You use Our Website e.g. which pages You visit and
if You experience any errors. These cookies don't
collect any information that could identify You
– all the information collected is anonymous
and is only used to help Us improve how Our Website
works, understand what interests Our users and
measure how effective Our advertising is.
Here is a list of the cookies We have defined as
Performance:
| Cookie |
Provider |
| __utma |
Google Analytics
|
| __utmb |
Google Analytics
|
| __utmc |
Google Analytics
|
| __utmz |
Google Analytics
|
Functionality
Functionality cookies are used to provide services
or to remember settings to improve Your visit.
We currently do not have any cookies for
Functionality.
Targeting or Advertising
Targeting cookies collect information about Your
browsing habits in order to make advertising
relevant to You and Your interests. They are linked
to services provided by Third Parties, such as
'Like' buttons and 'Share' buttons. The Third Party
provides these services in return for recognising
that You have visited Our Website.
Here is a list of the cookies We have defined as
Targeting:
| Cookie |
Provider |
| __stid |
Share This (sharethis.com)
|
| __uset |
Share This (sharethis.com)
|
| SSID |
Google Plus (google.com)
|
| SAPISID |
Google Plus (google.com)
|